Shipping policy

All orders are processed within 2–5 business days. Once your order is placed, it is sent directly to our trusted Printify production partners for fulfillment. You’ll receive a confirmation email with tracking information once your order ships.

Shipping Times

  • United States: 5–10 business days

  • Canada: 10–15 business days

  • Europe: 10–15 business days

  • Rest of the World: 10–30 business days

(Shipping times may vary depending on product type, destination, and seasonal demand.)

Shipping Rates
Shipping costs are calculated at checkout based on your location and items ordered. Some items may ship separately to ensure faster delivery.

Order Tracking
Once your order has shipped, you’ll receive a tracking link via email. Please allow up to 48 hours for tracking information to update.

Delays
While we work with reliable global partners, delays may occasionally occur due to customs processing, postal service issues, or peak holiday demand. We appreciate your patience in such cases.

Wrong Address Disclaimer
Please double-check your shipping address before completing your order. Granny Gems is not responsible for orders shipped to incorrectly entered addresses.

Lost or Damaged Packages
If your order arrives damaged or doesn’t arrive within 30 days of shipment, please contact us at [your support email] so we can make it right.

International Shipping
Customs fees, duties, and taxes may apply for international orders. These charges are the responsibility of the buyer and are not included in our shipping fees.